Privacy Policy – Valin’s Heating & Air Conditioning

We understand that you may have concerns about how your personal information is collected and used. Your privacy is very important to us, and this policy explains the types of information that Valin’s Heating & Air Conditioning (“we,” “our,” “us”) may collect from you, how we use it, and under what circumstances it may be disclosed. By using our website, https://valinshvac.com , you agree to the practices outlined in this policy.

Information Collection

We may collect certain non-personal information such as your domain name and IP address. This information does not reveal personal details other than the IP address used to access our site. We may also collect data about your browser type, operating system, referring website, and the specific pages you view on our website. 

If you contact us through our website or regarding our services, we may collect the personal information you choose to provide (such as your name, email address, or phone number). 

From time to time, we may contact you by email to share updates about our services, special offers, or changes to this Privacy Policy.

Information Use

The information we collect is used primarily for internal purposes, including:

• Delivering and improving our services and website.
• Responding to customer inquiries and service requests.
• Providing customer support and follow-up.
• Sharing relevant updates, promotions, or service information.

Security

We follow accepted industry standards to safeguard the information you provide, both during transmission and once received. When sensitive information (such as payment details) is collected, it is encrypted and transmitted securely. You can verify this by looking for “https” in the web address or a lock icon in your browser. We also protect your information offline. Access to personally identifiable information is restricted to employees who need it to perform their job duties (e.g., billing, scheduling, or customer service). The servers where information is stored are maintained in a secure environment.

Cookies

Our website uses cookies to enhance your browsing experience. A cookie is a small piece of data stored on your device that helps us improve access to our site and identify repeat visitors. For example, cookies may allow you to save time by not re-entering information each time you visit. Cookies do not link to personally identifiable information. You can choose to disable cookies in your browser, but some site features may not function as intended.

Sharing

We do not sell or provide collected information to third parties for mass email marketing or advertising. We may disclose personal information or IP addresses if required by law or in good faith to:

• Comply with legal obligations or government requests.
• Protect and defend the rights, property, or safety of our company, website, or customers.
• Investigate and address misuse of our website or unlawful activities.

Please note that information you voluntarily share online (e.g., via email or public forums) may be collected and used by others. Be mindful when sharing personal details online.

Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites. We encourage users to read the privacy policies of any site that collects personally identifiable information.

Surveys & Promotions

From time to time, we may run surveys or promotions on our website. Participation is completely voluntary. Information requested may include contact details (such as name, phone number, or email) and demographic information (such as ZIP code or age). This information may be used to notify winners, award prizes, or help us improve our website and services.

Consent

By using this website, you consent to the collection and use of your information as described in this policy. If we make changes to this Privacy Policy, updates will be posted here. Please review this page periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you believe we are not following this Privacy Policy or have any questions, please contact us through our website or by phone.

Last Updated:

October 13, 2025.